Return & Exchange Policies
Returns & Exchanges
We will make every effort to accommodate changes to or cancellations of orders that have not yet been made. If you are not completely satisfied with your purchase, you may return the item in its original condition (unwashed, unworn and with original sales tag attached) within 14 days for store credit. Once we receive your shipment, we’ll issue a store credit via email, less adjustments for shipping and handling, within 5 business days. We do not offer refunds at this time to protect our staff and dedicated seamstresses.
All discounted merchandise, accessories and swimwear orders are final sale; no returns, exchanges or store credit will be given. cuteheads is not responsible for shipping delays that are our of our hands; please order accordingly to assure your order arrives in time, especially during busy seasons.